Privacy Policy
This Privacy Policy explains what personal information Time Supply NYC collects, how we use it, who we share it with, and the choices and rights available to you.
On This Page
- Information We Collect
- How We Use Your Information
- Cookies & Tracking
- How We Share Information
- Data Retention
- Data Security
- Your Privacy Rights
- California Privacy Rights
- Children's Privacy
- Third-Party Links
- Changes to This Policy
- Contact Us
1. Information We Collect
We collect information you provide directly to us, information collected automatically when you use our website, and information we may receive from third parties.
| Category | Examples |
|---|---|
| Contact Information | Name, email address, phone number, billing and shipping address. |
| Order & Payment Information | Purchase history, order details, and payment information processed through our secure payment providers. We do not store full card numbers on our own servers. |
| Identity Verification | For high-value transactions, we may collect identity verification details such as a copy of government-issued ID. |
| Communications | Messages you send us by email, phone, or in person, including inquiries and customer service requests. |
| Automatically Collected Data | IP address, browser type, device information, and browsing behavior on our site, typically collected via cookies (see our Cookie Policy). |
2. How We Use Your Information
- To process and fulfill your orders, including shipping, payment, and authentication verification.
- To communicate with you about your order, inquiries, or account.
- To provide customer service and respond to requests.
- To detect and prevent fraud, particularly for high-value transactions.
- To improve our website, products, and services.
- To send marketing communications, where you have opted in, which you may opt out of at any time.
- To comply with legal, tax, and regulatory obligations.
3. Cookies & Tracking
Our website uses cookies and similar technologies to support core functionality, remember preferences, and understand how visitors use our site. For full details on the types of cookies we use and how to manage them, please see our Cookie Policy.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business, such as payment processors, shipping carriers, and website hosting providers.
- Authentication and verification partners when necessary to verify a watch or process a high-value transaction.
- Legal and regulatory authorities where required by law, such as in response to a valid legal request.
- Successors in the event of a business transfer, merger, or acquisition, subject to standard confidentiality obligations.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining transaction records for tax, warranty, and legal compliance purposes. Retention periods vary depending on the type of information and applicable legal requirements.
6. Data Security
We use industry-standard security measures, including encrypted payment processing, to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to us.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict our use of your data, and the right to opt out of marketing communications. To exercise any of these rights, please contact us using the information below.
8. California Privacy Rights
We do not sell personal information as defined under California law. If you are a California resident and have questions about your rights, please contact us using the information below.
9. Children's Privacy
Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised "last updated" date, and material changes will be communicated where required by law.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: