Payment Policy
This policy outlines the payment methods we accept, how deposits and verification work for high-value purchases, and how we protect your payment information.
Accepted Payment Methods
Credit & Debit Cards
Major credit and debit cards accepted both online and in our boutique.
Bank Wire Transfer
Accepted for both online and in-person purchases, often preferred for higher-value pieces.
In-Person Payment
Cash, card, or wire accepted at our Diamond District boutique, in accordance with applicable law.
Financing
Third-party financing may be available for qualifying purchases — contact us for current options.
Available payment methods may vary depending on order value, item type, and whether the purchase is completed online or in person. We'll always confirm accepted payment options with you before finalizing an order.
Payment in Full vs. Deposits
Most in-stock inventory requires payment in full at the time of purchase. For certain special-order, sourced, or high-value pieces, we may request a deposit to secure the item, with the remaining balance due before delivery. Deposit terms, including refundability, will always be communicated clearly and in writing before any deposit is collected.
Verification for High-Value Transactions
For larger purchases, we may ask for a form of government-issued identification, confirmation of billing details matching the payment method used, or a brief verification call before an order is finalized or shipped. This step helps prevent unauthorized use of payment methods and protects you as the buyer.
Sales Tax
Applicable sales tax will be calculated and added to your order based on your shipping address and applicable state and local tax laws. Sales tax will be clearly itemized before you complete your purchase, whether online or in person.
Currency
All prices listed on our website and in our boutique are in U.S. Dollars (USD) unless otherwise noted. Customers paying by international wire or card should account for any currency conversion fees or charges applied by their own bank or card issuer, which are outside our control.
Payment Security
All online payments are processed through secure, encrypted payment gateways. We do not store full credit card numbers on our own servers. In-person payments at our boutique follow standard secure payment processing practices consistent with industry standards for retail transactions.
Declined or Failed Payments
If a payment is declined or fails to process, your order will not be confirmed until a successful payment is received. We will notify you if there is an issue processing payment on your order so you can provide an alternative payment method.
Order Confirmation
Once payment has been successfully processed, you will receive a confirmation via email or in person detailing your order. Please review this confirmation carefully and contact us immediately if anything appears incorrect.
Changes to This Policy
We may update this Payment Policy from time to time to reflect changes in accepted payment methods, security practices, or applicable law. The policy in effect at the time of your purchase will govern that transaction.
Questions About Payment
If you have questions about payment options, deposits, or an order in progress, please reach out: