You Here!
  • Home
  • Product Condition
Product Condition Guide | Time Supply NYC
Time Supply NYC

Product Condition Guide

Last updated: September 2026

We grade every pre-owned watch we sell using consistent condition standards, so you know exactly what to expect before you buy. This guide explains what each condition rating means.

Condition grades reflect cosmetic and mechanical state only. Every watch, regardless of grade, is fully authenticated and serviced to run accurately before sale. See our Product Authenticity Policy for details on how each piece is verified.

Our Condition Grades

New

Unworn, Full Set

Never worn, with all original box, papers, and accessories included. Typically still carries factory protective stickers where applicable.

Mint

Like-New Condition

Worn minimally, if at all, with no visible wear under normal inspection. May or may not include full original box and papers.

Excellent

Light, Age-Appropriate Wear

Shows very light signs of wear consistent with careful, occasional use — minor case or bracelet marks visible only under close inspection.

Very Good

Moderate, Honest Wear

Visible signs of regular wear, such as light scratches or bracelet stretch, but no major damage or heavy polishing.

Good

Noticeable Wear

Clear signs of use, which may include deeper scratches, visible bracelet stretch, or past servicing marks. Fully functional and authenticated.

Fair

Well-Worn

Significant cosmetic wear consistent with long-term daily use. Typically priced accordingly, with all wear clearly disclosed and photographed.

What We Check Before Grading

Case & Bracelet

Scratches, dents, polish history, and bracelet stretch.

Dial & Crystal

Discoloration, scratches, chips, or lume condition.

Movement

Timekeeping accuracy, service history, and mechanical function.

Water Resistance

Gasket condition and, where applicable, pressure testing.

Photography & Disclosure

Every pre-owned listing includes detailed, high-resolution photography showing the actual piece you'll receive — not stock imagery. Any notable wear, past repairs, or non-original parts are disclosed directly in the listing description. If you have questions about a specific piece's condition beyond what's shown, we're happy to provide additional photos or details before you purchase.

What's Included

Included accessories vary by piece and are always listed clearly on each product page — original box, papers, warranty card, extra links, and straps, where available. If an item does not include full original accessories, that will be stated explicitly rather than implied.

Questions About a Specific Piece

If you'd like more detail on the condition of a specific watch before purchasing, we're happy to help.

In Person
36 W 47th St Booth E05, New York, NY 10036

Join the MDV Watches List

MDV WATCHES LLC
Luxury Timepieces. Collector Confidence.

Buying, selling, sourcing and collecting exceptional luxury and vintage timepieces.

Contact MDV Watches
4445 Corporation Ln Ste 264
Virginia Beach, VA 23462-3262
United States

+1 732-857-7653
Support@mdvwatchesllc.com

Follow Us
Instagram Customer Care

About Us
Contact Us
FAQ
Shop Watches
Order Tracking
Shipping Policy
Payment Policy
Pre-Order Policy Product & Order Policies

Cancellation Policy
Refund & Returns
Warranty Policy
Product Condition
Product Condition Policy
Product Authenticity Policy
Promotions
Promotional Terms Legal & Information

Terms & Conditions
Privacy Policy
Cookie Policy
Accessibility Statement
Gift Card Terms & Conditions

Private Access
Stay Close to the Collection

New arrivals, rare references and selected MDV Watches updates.
© 2026 MDV Watches LLC. All rights reserved.   •   Privacy   •   Terms   •   Accessibility